![]() ![]() These stakeholders could be managers, hourly employees, your bank, or the executive suite they’re the people who will be most affected by a restaurant technology rollout. Stakeholders are those to whom you need to deliver results. Step 3: Determine Who Key Stakeholders Are Recognizing those potential risks will help you be more successful if there are any delays or hiccups during the process. On this same note, identify any risks that come with the project and calculate them against the benefits of a successful restaurant technology rollout. Developing this criterion helps your team: You might decide that a kitchen display system is the best solution for your restaurant. For example, if you own a fast-casual restaurant, success may be determined by order speed and communication. Before you begin your project, outline what success looks like for your company, and make sure it lines up with your needs. Ultimately they all manifest in your return on investment. ![]() Success for your restaurant can come from many places-like increasing customer loyalty, reducing staffing inconsistencies, or maximizing table turns. ![]() If they don’t, you may be in for a long and frustrating implementation. Part of that means having an implementation plan, access to training, great references, and experience providing the solution they’re implementing. The business that provides your solution should have your best interest in mind. Once you’ve identified the type of technology that will help your success, you need to find the best company for the job. From quick service to fine dining, each solution is unique to your restaurant. While this may seem obvious, any technology solution you choose should correctly address the pain points your restaurant is experiencing. Not every piece of new technology is right for every restaurant. Ensure a smooth transition by following this restaurant technology rollout plan. However, rolling out new changes isn’t always a walk in the park. Implementing these technologies is going to make your restaurant more competitive. Consumers want online waitlists, scheduling, loyalty programs, and consistency. For a restaurant to remain viable, the focus needs to turn to the driving force of success - consumer demand and expectations. Technology is always evolving, and adapting is critical to a restaurant’s success. Kitchen Automation, QSR Blog, Restaurant Management, Restaurant Technology ![]()
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